Privacy Policy

Penta Agencies Sdn. Bhd. , Penta Shipping Sdn. Bhd. , and Penta Freight International Sdn. Bhd. (collectively referred to as “we”, “our”, or “us”) respect your privacy and are committed to protecting any personal information you provide when using our website.

Information We Collect

We may collect personal and business including but not limited to:

Name and Company Name
Contact Number
Email Address
Company Address
Shipment details (e.g., cargo description, weight, dimensions, destination)
Billing or invoicing information
Any other information voluntarily provided through our website forms or email communications

How We Use Your Information

The information we collect may be used for:

Responding to inquiries and quotation requests
Providing freight forwarding, logistics, and related services
Processing shipments and documentation
Issuing invoices and operational communications
Improving our website and services
Compliance with legal and regulatory requirements

Sharing Of Information

We do not sell or rent your personal information. Your information may be shared with:

Shipping lines, airlines, hauliers, and logistics partners for shipment handling forwarding, logistics, and related services
Customs brokers and authorities for clearance purposes
Service providers assisting in our operations
Government or regulatory authorities when required by law

Data Security

We take reasonable administrative and technical measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

Cookies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information held by us, subject to applicable legal requirements.

Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party sites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: